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Returns & Exchanges

Returns:

We like to ensure you have no regrets with our Money Back Guarantee*!

 

If something isn’t the perfect fit or damaged - no problems. You are covered with our no hassle money back guarantee on items purchased online. 

*Excludes gift cards and e-gift card. must be within 28 days from purchase.

 

Exchange

You can also exchange items for other sizes by returning the item and filling out the exchange section of the return form. However please bear in mind that if the size you request is not currently in stock, you may have to be patient with us as we sort out your order.

 

How to Return ?

You can return any items you are not satisfied with by sending it back to the store’s delivery centre.

To return items to the store’s delivery centre, simply email us at intimatelingerie.co@gmail.com  and we'll get you to ship back the item being returned and your original Confirmation Email.

Easy as!

 

 

How will you be refunded ?

Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card *please ensure you have your original Confirmation Email with you. If your order was placed using a Bras N Things Gift Card the refund amount will be put onto a new Bras N Things Gift Card with a 12 month validity.